Please call us immediately if you think you may have a natural gas leak. If North Shore Gas responds to a natural gas leak call and no one is present, the natural gas will be shut-off due to safety concerns. Emergency procedures
- Natural gas emergencies - Get out of the building immediately.
Our frequently asked questions may be able to assist you. If you are contacting us regarding a past-due balance on your account, you can make payment arrangements online.
Feedback or assistance
To provide feedback about our customer service, bring attention to a safety issue, or if you have an unresolved service problem, please email the vice president of customer service (response within 1 to 2 business days).
- Contact Information
- Verify & Submit
Email customer service