Reading your bill

Your energy bill has information to help you understand your energy use, billing and payment. The sample bill below highlights the sections of your energy bill.

Sample bill

View larger sample bill image

North Shore Gas sample bill

Bill sections

  1. Contact and emergency phone numbers.
  2. Bill date, account number, next meter read date, amount due and payment due date.
  3. Customer name and service address.
  4. Account summary with usage and cost-comparison graphs.
  5. Activity since last bill, including previous balance and payment, and current charges and balance.
  6. Natural gas use.
  7. Payment stub to include with payment.
  8. Amount due and due date on payment stub.
  9. Payment mailing address.

Back of bill

The back of the bill includes terms for usage, charges and taxes, as well as financial assistance, payment and safety information.


Budget Billing

If you're signed up for Budget Billing, learn how to read your bill.
Budget Billing statement

Monthly inserts

Your monthly billing statement includes energy-saving tips, safety reminders and information about our products and services.
Monthly inserts

Factors affecting your energy bill

Your energy bill may vary month to month and year to year.
Why bills vary

Customer service

Contact us if you have billing and payment questions.
Email
866-556-6004 (Monday - Friday: 7 a.m. - 7 p.m., Saturday: 7 a.m. - 3 p.m.)