North Shore Gas receives many requests from natural gas marketers and brokers for information about our customers' energy use. To serve our customers in the best way possible, we fill these requests based on the following standards:
- Our main objective is to focus on our customers. We believe it's important that every business understand its natural gas supply options and the associated costs. We also want to deliver needed information as quickly as possible.
- Other considerations we make include: protecting confidential customer information and releasing that information only when the customer has provided written permission. Confidential customer information, including usage information, will only be sent to the customer. This information cannot be sent to a third party. And because it would not be appropriate for other customers to subsidize our response to individual usage requests, we must recover the cost of providing this information.
Forms and information
If you are a customer of North Shore Gas and wish to appoint a marketer or broker to work with us as your agent, please complete an agent verification agreement and send it to us. Our records will also reflect the type of information your agent is authorized to receive.
If you are looking for a marketer or broker, our list of energy marketers and brokers may help.
If you would like to have access to the Energy Information System, please complete an online account request form.
If you or your agent have questions while completing these forms, or when making a usage request, please email our Account Management-Support Staff. You can also contact your North Shore Gas Representative.