North Shore Gas delivers natural gas to more than 162,000 customers in Chicago’s northern suburbs.
- Inside safety inspections
We are required to conduct federally mandated inspections of our equipment located inside your home.
- Customer rights and responsibilities
Regulations governing eligibility for natural gas service, deposits, billing, payments, refunds and disconnection.
- Cold weather tips
Learn ways to stay safe during cold weather.
- Rolling out advanced meter reading
Automatically read meters are being rolled out.
- Seal and insulate ducts
Keep your HVAC ductwork sealed and insulated to improve your system's energy efficiency.
- Carbon monoxide
Know the signs of carbon monoxide poisoning, and what to do if you suspect CO in your home.
Our website's self-service features are unavailable through Sunday, Feb. 17 because we are upgrading our system. If you need immediate assistance, you can call customer service from 7 a.m. to 7 p.m., Monday through Friday, and 7 a.m. to 3 p.m., Saturday, at 866-556-6004.
Did You Know?
Turning down your water heater temperature to 120 degrees will save energy and money — and keep loved ones safe.